Your IP address, operating system, browser and reference site domain name are logged every time you visit our site. This log data is used for the analysis of load information and maximizing the efficiency of our servers. We also use this data to analyze user behavior patterns. We will not share this data with any other third party. These logs are automatically deleted after 5 days.
Ordering from the Site and Opening An Account
When you order from the Site, we require you to provide us with your name, email address, shipping address, billing address, phone number(s), credit card number and expiration date. We use this information to process your order, ship it and send your order and shipping confirmations via email. If you do not complete the order process (e.g. fail to enter a valid credit card number/expiration date or fail to complete a purchase transaction) the information you submitted during the order process will be promptly deleted from our system. Once you have successfully entered a valid credit card number/expiration date and completed the order process, an account will be created and maintained for you. However, credit card numbers will be deleted from your profile once your order has been fulfilled for security reasons. From time to time, we use information relating to the purchases you make on the Site to customize our product recommendations. We also track customer traffic patterns and customer site usage. Traffic and usage data is used to improve our sites design and provide our customers with a fulfilling shopping experience.
Sharing and Use of Information with Third Parties
Personal information is only stored in our databases when customers sign up for an account and/or when customers order our products. This information only consists of the data our customers provide such as names. email addresses, physical addresses, phone numbers and order information. No financial information like credit-card numbers or bank accounts are retained in our databases as we do not process this information.
Should our customers wish "to be forgotten" by our system they may contact us and request as such. We will make sure we remove any personal information which we legally are allowed to following the GDPR (The EU’s General Data Protection Regulation) guidelines.
It is our policy to not sell, transfer, disclose or share with third parties personal information collected on the Site.
We use AES 256 bit Secure Socket Layer (SSL) encryption technology to protect your personal information and we limit the number of people who have physical access to our database servers as well as password protections, which guard against unauthorized access.
If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you and you will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on the Site notifying users of the change.
Questions about our Policies
If you have any questions regarding your privacy or any of our policies, please contact our Customer Service Department by email via Contact us